Terms, Conditions & Privacy

Privacy

Your Privacy Policy

Effective Energy takes your privacy seriously. We do not share your details with anybody else other than our suppliers to facilitate your scheme funding or works.

When you submit a web form we collect your information and like all online businesses, we collect usage information when a user visits our website. This information cannot identify individuals; we can use it solely to determine overall visitor numbers and trends.

How We Use Your Information

We use your information to:

  • Deal with your funding enquiry
  • Send you special offers and news by email
  • Tailor our services to your requirements and preferences
  • We may use your information for the purposes of providing you with our services, customer care, improving our service to you
  • Determine visitor numbers to Effective Energy, and to establish trends. This enables us to improve our visitors' experiences of our website. We use cookies on our website to allow us to monitor our website traffic, enhance functionality and personalise our website content for you. You can alter your security settings on your computer to reject the cookies, however this may mean you will not be able to use certain website features

Who We Share Your Information With

Your information is only shared with certain third parties, our selected business partners and service providers, in order to administer your requests. For example, we give your details to the energy supplier or contractor to ensure the highest funding rate and cost of works can be achieved. We do not share your information for marketing purposes.

Direct Marketing

We may use your information to contact you with relevant and similar marketing promotions from companies within the Effective Energy Solutions Ltd. Group. We may also contact you with relevant marketing promotions from some carefully selected third party companies. We may contact you with up and coming promotions and news via telephone, email, direct mail, SMS, or RSS feeds.

We may also contact you by post with specific offers, brochure content, product information or competitions from the Effective Energy Solutions Ltd. Group.

Call Recording

Your calls may be recorded for training and monitoring purposes.

Data Protection

All personal information held by us is done so in accordance with the Data Protection Act (1998).

Your Rights

You have the right to unsubscribe from any future marketing communications. If you would like to unsubscribe from the Effective Energy newsletters please do so by clicking on the unsubscribe link within the emails. Alternatively you can write to us requesting this removal. We will ensure that you are removed from all future communications.

Change to this Privacy Policy

Effective Energy Solutions Ltd. Group reserves the right to amend this Privacy Policy in the future. All changes will be posted on the site. We endeavour to adhere to latest policy guidelines.

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